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Service - Quality policy & system

Quality Assures

Customer Satisfaction Quality Policy Do It Right at the First Time Continusous Improvement


Quality Assurance:

- Develops systematic actione to ensure quality requirements are met.

- Provides assureance needed to be built into products and operations.
Quality Control:
- Prevents indesirable changes of quality.
- Focuses on maintaining quality standards.
Quality Improvement:
- Increases the process effectiveness to provide added benefits to customers.

- Focuses on changing/upgrading quality standards.